+852 9458 7694
Yentekinfo@hanzsung.com 
Return Policy
- Within 7 daysfrom the date of receiptsYou can apply for 7 days of unconditional return* Based on the premise without affecting secondary sales, except for customized productsIf it is not a quality issue, the buyer will be responsible for the return shipping cost
- Within 15 daysfrom the date of receiptYou can apply for a replacement service* The original packaging, invoice, accessories, etc. must have, and the product appearance must be intactIf it is not a quality issue, the buyer will be responsible for the return shipping cost
- Within 1 yearfrom the date of receiptIf the sold product is damaged by non-human factors, we will provide free repair serviceMerchants and buyers are responsible for the shipping cost
- More than 1 yearfrom the date of receiptIf the sold product is damaged by non-human factors, we will provide free repair services and only charge the cost of the required materials* Note: When the hardware is severely damaged due to the external environment, it is necessary to evaluate whether it can be repairedMerchants and buyers are responsible for the shipping cost
- Not covered by warranty:
1. Failures and damages caused by improper use and maintenance (breakage, water ingress, oxidation, natural disasters, etc.);
2. Failures or damages caused by self-disassembly or third-party repairs;
3. Fading and scuff during product use;
4. Operating system or software problems;
5. Data loss or damage;
6. Other damage caused by human or force majeure factors.
Customized Services
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Interface Custom -
Definition -
Design -
Development -
Sample
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Interface Custom -
System Custom -
logo Custom -
Color Custom -
Function Custom -
Size Custom -
Appearance Custom -
Accessories Custom
